Have Questions? We Have Answers

Important notice, Once you book an appointment with our clinic you agree to our terms & conditions.
50% Deposit must be paid in order to secure your appointment
Any cancellations made within 72 hours of your appointment will not be refunded.
Unfortunately, we cannot take personal circumstances into consideration. We have one policy for all clients & will not make any exceptions on this.
We are extremely busy so if you are running late, please do let us know & also advise that this will be taken from your allocated treatment time.
Full Charge for the service booked will apply.
We do hope you all understand & would like to thank you for your support

Privacy Policy
Protecting your privacy is important to us. We hope the following statement will help you understand how our app deals with the personal identifiable information you may provide to us via the app.

What kind of Information we collect

1 – Information that you provide when signing up in our app. Name, Email, Language Preference, Photo. If you sign up using your email in the app, you will see fields to enter your Name, Email, Photo and Language Preference. If you sign up using Facebook or Google Accounts, we will fetch your Name, Photo and Email from them. This information is only used to provide you an account in our app so you can sign back in when you switch devices or reinstall the app.

2 – Music that you like, playlists that you create and like. This information is stored so we can provide you a personalised experience.

3 – Aggregate Information. This is the data we collect about a group or category of services or users from which individual user identities have been removed. In other words, information on how you use the application may be collected and combined with information about how others use the application, but no personal identifiable information will be included in the resulting aggregate information. This information helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor of the application.

4 – Name, Images that user provide when they create a playlist. This information is always sent to our servers and we are able to view it. Other users are also able to view this information if the creator of the playlist marks it “public”. Public playlists are shown in our Popular Music section.

5 – Facebook Native Ads. In our app, we show Facebook Native ads. Facebook may run their cookies etc to collect some information. For more information, please find information on https://www.facebook.com/policies

In app Permissions

1 – Use Camera, view photo gallery and storage. This permission is required to enable the app to allow users to upload images to their created playlists. These photos will be sent to our servers. If the playlist is marked “public” by the user, the images uploaded by the user will be visible to other users as well as the administrator. We encourage users to only therefore upload generic and non-identifiable images to the users while observing general guidelines of social behaviour.

We have created this app and all of the above listed information collection and permissions are only done to provide our users a good experience. It is never our intention to sell user information to any 3rd party.

If you would like us to delete all your information that is on our server, simply send us an email info@aphroditeclinic.ie and we will delete your account permanently from our server. Please note, if you have used social login (ie Google or Facebook login), we have no control of your account created with them, we will only be able to delte your information from our servers (ie Name, Email, Playlists created, Music liked, Profile photo).

Cancellation policy

Important notice, Once you book an appointment with our clinic you agree to our terms & conditions.

50% Deposit must be paid in order to secure your appointment
Any cancellations made within 72 hours of your appointment will not be refunded.

Unfortunately, we cannot take personal circumstances into consideration. We have one policy for all clients & will not make any exceptions on this.

We are extremely busy so if you are running late, please do let us know & also advise that this will be taken from your allocated treatment time.

Full Charge for the service booked will apply.

We do hope you all understand & would like to thank you for your support.